Predesign Planning Part 5: Diagnostic Interviews

Format: CE Course
CE Info: 1.50 HSW LU
Contact Info: Customer Service (

This is the second of five courses focusing on methods used in predesign planning. Like the doctor trying to make a medical diagnosis by talking with the patient, the predesign planner makes an architectural diagnosis by interviewing stakeholders in a project. A successful diagnostic interview identifies the primary values and goals of the client(s), staff, and users of a proposed facility. This course covers the techniques and tools required to conduct successful diagnostic interviews. It shows how to plan and conduct these interviews both in person and online. Exercises and references allow the reader to develop knowledge and skills about diagnostic interviewing. Each course of this ten-part series can be taken as an individual course. This course was last revised in 2022.

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